Shapes and Drawings

Discussion of issues you faced using ONLYOFFICE

Shapes and Drawings

Postby sgilkes » Thu Apr 20, 2017 1:38 pm

The problem I am having with ONLYOFFICE for personal use is that it stopped letting me insert any shapes or drawings. Also, when I try to transfer the document to Google Docs, some of the graphics are messed up. What can I do about that?
sgilkes
 
Posts: 1
Joined: Thu Apr 20, 2017 1:28 pm

Re: Shapes and Drawings

Postby Alex » Tue Apr 25, 2017 6:20 am

Hello,

We have forwarded the description of the issue to our technical specialists. Could you please specify the following for them to detect the issue:

1) Version of your OS;
2) Version of ONLYOFFICE application;
3) The document you are trying to add a shape to;
4) The document with graphics, that is not properly opened in Google Docs.

Could you please send the documents to support@onlyoffice.com
Alex
 
Posts: 110
Joined: Tue Nov 01, 2016 1:14 pm


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