Page 1 of 1

Shapes and Drawings

PostPosted: Thu Apr 20, 2017 1:38 pm
by sgilkes
The problem I am having with ONLYOFFICE for personal use is that it stopped letting me insert any shapes or drawings. Also, when I try to transfer the document to Google Docs, some of the graphics are messed up. What can I do about that?

Re: Shapes and Drawings

PostPosted: Tue Apr 25, 2017 6:20 am
by Alex
Hello,

We have forwarded the description of the issue to our technical specialists. Could you please specify the following for them to detect the issue:

1) Version of your OS;
2) Version of ONLYOFFICE application;
3) The document you are trying to add a shape to;
4) The document with graphics, that is not properly opened in Google Docs.

Could you please send the documents to support@onlyoffice.com