We're glad to inform you that we have developed the Support Form Tool in order to make the process of technical support more reliable and safe. It guarantees that your requests reach our support team and you receive answers to your questions.
To take advantage of our new system, please:
1. Find ONLYOFFICE Support System following this link: http://support.onlyoffice.com/
2. Enter the email you would use for future correspondence with our support manager.
3. Choose the subject of your request from the drop-down list.
4. Type your message and attach screenshots displaying the issue.
5. Click the "Send your question" button.
Read more tips about Support System functioning in our blog: http://www.onlyoffice.com/blog/2015/09/new-support-system-from-onlyoffice/
We wish you successful work!