Error opening Google Drive, OneDrive or Dropbox

Discussion of the "Documents" module

Error opening Google Drive, OneDrive or Dropbox

Postby bosaonline » Sat Oct 17, 2015 11:06 am

I connected my Google Drive, OneDrive and Dropbox account folders to Documents in the ONLYOFFICE portal.

A few days ago, I started getting FILE NOT FOUND errors when trying to open sub folders under any of these folders.

For instance, in my Google Drive, I have a folder called NEW_CV. If I open Google Drive, I see my directories including NEW_CV but when I try to open NEW_CV, I get a FILE NOT FOUND error. I get this same error when I try to upen sub folders of Dropbox or OneDrive.

I contacted but they told me to reconnect which didn't work but yesterday it was resolved.
Now, in a few minutes ago, I tried it and it gives the FILE NOT FOUND error. The error has resumed.

Someone please help!
Error message upon opening sub folder of externally connected folders.
cannotbrowse_connectedfolders.png (120.55 KiB) Viewed 3195 times
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Joined: Sat Oct 17, 2015 10:56 am

Re: Error opening Google Drive, OneDrive or Dropbox

Postby Kate » Tue Oct 20, 2015 1:38 pm


ONLYOFFICE users may experience a temporary problem with encoding some symbols in Firefox 41 and later versions of this web browser. We would not recommend to use third-party applications with current ONLYOFFICE version and Firefox. We have fixed this problem already and new version with the solution of this problem will become available in two weeks.
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Joined: Mon Feb 09, 2015 11:17 am

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