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Error opening Google Drive, OneDrive or Dropbox

PostPosted: Sat Oct 17, 2015 11:06 am
by bosaonline
I connected my Google Drive, OneDrive and Dropbox account folders to Documents in the ONLYOFFICE portal.

A few days ago, I started getting FILE NOT FOUND errors when trying to open sub folders under any of these folders.

For instance, in my Google Drive, I have a folder called NEW_CV. If I open Google Drive, I see my directories including NEW_CV but when I try to open NEW_CV, I get a FILE NOT FOUND error. I get this same error when I try to upen sub folders of Dropbox or OneDrive.

I contacted support@onlyoffice.com but they told me to reconnect which didn't work but yesterday it was resolved.
Now, in a few minutes ago, I tried it and it gives the FILE NOT FOUND error. The error has resumed.

Someone please help!

Re: Error opening Google Drive, OneDrive or Dropbox

PostPosted: Tue Oct 20, 2015 1:38 pm
by Kate
Hello,

ONLYOFFICE users may experience a temporary problem with encoding some symbols in Firefox 41 and later versions of this web browser. We would not recommend to use third-party applications with current ONLYOFFICE version and Firefox. We have fixed this problem already and new version with the solution of this problem will become available in two weeks.