search function not working for imported contacts

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search function not working for imported contacts

Postby tpridmore » Wed Dec 10, 2014 1:31 pm

Hi,

I've imported over 3000 contacts via a CSV file, First name, Last name and all the other fields are correct but it will not bring up results when searching for a name.

Any Ideas?

Regards
Tony
tpridmore
 
Posts: 1
Joined: Wed Dec 10, 2014 1:26 pm

Re: search function not working for imported contacts

Postby Alexander » Fri Dec 12, 2014 2:56 pm

Hello Tony,
The search function should be available after 20 minutes after importing contacts because of indexation.
Please specify if now you can search by name?
Alexander
 
Posts: 66
Joined: Mon Sep 29, 2014 11:38 am

Re: search function not working for imported contacts

Postby stemtsin » Tue Sep 08, 2015 7:53 am

Hello,
I have same problem but in my case the contacts was created in CRM module.
The search function doesn't work not in CRM ether in general search.
And one more question: Is it possible to search for a word embedded in contact description?
Thank you in advanced
Sergey
stemtsin
 
Posts: 1
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Re: search function not working for imported contacts

Postby Kate » Thu Sep 17, 2015 3:30 pm

Hello,

The bug connected with searching contacts has successfully been detected and sent to our developers for further fixing.
They will do their best to solve the issue as soon as possible.

As soon as the issue is resolved, the solution will be introduced into ONLYOFFICE during the update of the service.

What about your question, you can filter contact list in the CRM module using a word from this contact description.

We are sincerely sorry for the inconveniences.
Kate
 
Posts: 120
Joined: Mon Feb 09, 2015 11:17 am


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