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IMAP Inbox folders

PostPosted: Tue Apr 11, 2017 10:54 am
by sjoerd
How do my users get the subfolders they created through other imap clients?

Re: IMAP Inbox folders

PostPosted: Wed Apr 12, 2017 2:49 pm
by Alex
Hello,

Please note that ONLYOFFICE Mail tool is an aggregator of the e-mail correspondence, but not the e-mail client. The subfolders should be represented as tags.

If users can not see their subfolders as tags, please advise them to contact ONLYOFFICE Support Team to support@onlyoffice.com and provide more information about the issue, including screenshots.