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Email search not working

PostPosted: Thu Dec 03, 2015 6:35 am
by sandstone
I use email search to hunt for previously received and sent emails - however the search function doesn't pick up all of the emails based on my search term e.g. I might have 10 emails from 'radicallydifferent@email.com' however if I search using the term 'radicallydifferent' only 2 might appear. I can do a date search. That is more reliable, but it's time-consuming going through a heap of emails to find the one I'm after from a specific person.

I've shifted from Firefox to Chrome to see if this makes much of a difference - I can at least scroll forward and back through the mail list screens now with Chrome. The search issue is the same though.

Has anyone else had this issue? Is this a known limitation? Any help would be appreciated. ;)

Re: Email search not working

PostPosted: Tue Dec 08, 2015 11:04 am
by Kate
Hello,

Would you be so kind as to contact our support team via our special system http://support.onlyoffice.com/, describe the issue once again and specify the address of the portal you use.

Our specialists will do their best to find a soliution for you.