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Populating a new User's 'My Documents' folder

PostPosted: Mon Feb 06, 2017 4:14 pm
by RRLUK
Hi All,

We are currently migrating our in-house Windows Servers to OO in order for us to share files and mail etc across the group (currently 6 locations).
One of the things we have come across is getting a new user's data into their documents in OO. Our IT Department is setting up the user / group policies and 'inviting' new users to the portal, but there is no way for the technical team to import an employee's documents. There is not even the option for us to assign a 'username / password' for that user, then log in as them to import data, and for a service aimed at companies I would consider this an oversight. This places the responsibility over a technical task on the shoulders of non-technical (in our case at least) users.

My suggestion would be to allow the portal owner to assign a username and temporary password during user creation, and delay the invitation until any company document, mail set up is complete. Once finalised, the user is sent the invitation request and prompted to enter their own password when they accept.

This approach would allow the IT staff to go in and set up the more technical aspects of the (empty) account, and still retain personal security for the employee data when the account is in active use.

Danny Martin
Director of Group IT
Rural Retreats & Leisure UK Ltd

Re: Populating a new User's 'My Documents' folder

PostPosted: Tue Feb 07, 2017 11:39 am
by Alex
Hello,

We appreciate your interest in ONLYOFFICE platform.

Thank you for your suggestion. We have forwarded it to our Development Department for further consideration.

If you have more ideas on the improvement of ONLYOFFICE platform, you are always welcome to share them with us within this Forum.

Re: Populating a new User's 'My Documents' folder

PostPosted: Mon Feb 13, 2017 6:53 pm
by RRLUK
Thanks Alex,

After testing a number of similar solutions we have found that the way they usually opperate is to allow the Admins / IT Department to upload documents / configure mail accounts, and then change the ownership details. This drops files into the relevant user's 'My Documents' (as they now own the new files) and sets the user's mail account details. As ownership has been passed on from Admin to User, the admins can no longer access the original data, retaining user security.

This may be a better way to go than temporary passwords, and gives the added bonus of being able to completely transfer ownership of digital asset rights.

Danny Martin
Director of Group IT
Rural Retreats & Leisure UK Ltd

Re: Populating a new User's 'My Documents' folder

PostPosted: Tue Mar 14, 2017 11:51 am
by Alex
Hello Danny,

Thank you for your comment. We have passed on this information to our Development Department and technical specialists for information.