Desktop Editor (4.2) crashes when opening on MacOS

Office suite for offline editing of documents, spreadsheets, presentations and collaboration

Desktop Editor (4.2) crashes when opening on MacOS

Postby mux » Thu Dec 22, 2016 2:15 pm

Version 4.1.1 worked fine for me. (We are currently evaluating a self hosted oo)
After updating to 4.2 it stopped working. When trying to start i get "ONLYOFFICE quit unexpectedly.".

also tried a fresh install with deleted prefs files (from library/preferences). Still doesn't work.
Going back to an installer i downloaded in November, it works again as usual.
Then recommends to download the update.
and as before that crashes the moment it tries to start.

I'm attaching the mac os bug report.
mux
 
Posts: 2
Joined: Thu Dec 22, 2016 2:05 pm

Re: Desktop Editor (4.2) crashes when opening on MacOS

Postby Alex » Fri Dec 23, 2016 1:49 pm

Hello,

The bug has been detected and successfully resolved by our technical specialists. We have realesed an update today that should fix the problem. Please update your ONLYOFFICE Desktop Editor to the latest version.

We will be glad to hear your response about the functioning of the latest version.
Alex
 
Posts: 110
Joined: Tue Nov 01, 2016 1:14 pm


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