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Preferences option disabled

PostPosted: Sun May 13, 2018 10:42 am
by rinkazarikash
Hi,

I'm using the mac version of the desktop editor. Thank you so much for introducing the tabbed version in editing documents. I have been looking for this kind of office suite for long and now that I have found it, it is amazing product. I have been exploring this version and have found the preferences option disabled when I clicked ONLYOFFICE option.

Is there any purpose of the option or are the preferences option disabled for a reason?

Thanks.

Re: Preferences option disabled

PostPosted: Mon May 14, 2018 9:54 am
by Kate
Hello,

We would ask you to provide some additional information:

- please specify your MAC OS version;
- specify the version of the Desktop Editor you are using;
- describe your actions step by step sending us screenshots of the problem.

Best regards