Deleting Contact Types

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Deleting Contact Types

Postby TheInfoMan » Wed Oct 28, 2015 9:21 pm

Somehow in uploading contacts certain data ended up in the wrong place and I have about a billion entries in my contact type files. Therefore, that entry box is worthless to me. Is there any way to delete these entries? I did go to Settings - Contact Settings - Contact Type and I did delete many entries, but if there's a contact associated with it, I cannot delete it. Meanwhile if I go to Contacts - Company - Edit Company I can't delete the Contact Type there either!! Please advise what action to take. Thanks.
TheInfoMan
 
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Joined: Wed Oct 28, 2015 5:18 pm

Re: Deleting Contact Types

Postby Kate » Tue Nov 03, 2015 12:29 pm

Hello,

It's impossible to edit or delete a contact type if it has already been assigned to one or several contacts within the CRM module.

To delete the contact type from the certain contact, please, open the contact profile for editing, open the "Contact type" menu and choose the option "Not specified".

To learn more information on how to adjust contact types, please, follow this link: http://helpcenter.onlyoffice.com/tipstricks/contact-types-new.aspx
Kate
 
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