Search found 2 matches

by Jorge
Mon Feb 11, 2019 10:11 am
Forum: Your feedback about OnlyOffice
Topic: Good software, bad support
Replies: 1
Views: 754

Good software, bad support

I have been a client for many years...and mostly of the time I do not use this app because I do not have any kind of support. The online chat does´nt answer... sometimes I wait for 15 or 20 minutes and the only message was the first automatic "Hello, How may I help you?" So, we use mainly for keepin...
by Jorge
Fri Mar 25, 2016 5:08 pm
Forum: Your feedback about OnlyOffice
Topic: Not a good support
Replies: 1
Views: 3587

Not a good support

I have OnlyOffice since sometime. The software is good and we used it on daily basis as a working tool. But I have to say that the support is terrible. It looks like there is only one person (Eugene) giving support. When we chat with her in early morning, she will tell us to send a email to support....