Search found 404 matches

by Kate
Tue Sep 22, 2020 4:35 pm
Forum: Documents
Topic: Backup of documents
Replies: 4
Views: 85

Re: Backup of documents

Dear user, Thank you for the provided information. Please, let us clarify the situation. Please be informed, you can upload a file (size limit 100MB) to the portal. But from the portal it is possible to download a file with no size limit. If the given information does not help you to solve the issue...
by Kate
Tue Sep 22, 2020 11:02 am
Forum: Documents
Topic: Copy Document macro
Replies: 1
Views: 11

Re: Copy Document macro

Dear user,

Please describe the situation on our developer forum at dev.onlyoffice.org.

We apologize for any inconvenience.

Best regards!
by Kate
Tue Sep 22, 2020 10:58 am
Forum: Documents
Topic: Copy Document macro
Replies: 1
Views: 3

Re: Copy Document macro

Hello!

Could you please describe the situation on our developer forum at dev.onlyoffice.org.

We apologize for any inconvenience caused!

Best regards!
by Kate
Tue Sep 22, 2020 8:35 am
Forum: Desktop Editors
Topic: Desktop Editors less MS-Compatible than Online?
Replies: 2
Views: 72

Re: Desktop Editors less MS-Compatible than Online?

Dear user, We do apologize for the late reply. Could you please provide the following information? We need it to resolve the issue. 1. The screenshot of the situation 2. The OS version 3. The version of ONLYOFFICE Desktop Editors you use 4. We also need, if it is possible, the document you are tryin...
by Kate
Tue Sep 15, 2020 4:12 pm
Forum: Documents
Topic: "url": 'http://localhost:8080 does not work
Replies: 1
Views: 44

Re: "url": 'http://localhost:8080 does not work

Dear user,

Please describe the following issue on our developer forum at dev.onlyoffice.org

We apologize for any inconvenience.
Best regards!
by Kate
Tue Sep 15, 2020 3:40 pm
Forum: Issues
Topic: Onedrive supoort
Replies: 1
Views: 54

Re: Onedrive supoort

Dear user, Could you please indicate the ONLYOFFICE product you use? Here is the link https://helpcenter.onlyoffice.com/tipstricks/add-resource.aspx to learn how to connect OneDrive to ONLYOFFICE. If it does not solve the issue, send us screenshots of the situation, please. Where are you trying to c...
by Kate
Fri Sep 11, 2020 9:38 am
Forum: Documents
Topic: Changes in mobile app don't reflect with web editor
Replies: 2
Views: 111

Re: Changes in mobile app don't reflect with web editor

Dear user, We do not have co-editing option from Nextcloud in our application and from the portal. If you need co-editing option for Documents in the webeditor and in the mobile application you need to connect Nextcloud as third-party storage in the ONLYOFFICE portal. Then you need to open a documen...
by Kate
Mon Sep 07, 2020 11:48 am
Forum: Desktop Editors
Topic: Not Printing in Linux - My printer does not show up.
Replies: 6
Views: 771

Re: Not Printing in Linux - My printer does not show up.

Dear user,

We are glad that the issue has been solved!

Should you need assistance, please feel free to contact us.
Best regards!
by Kate
Tue Sep 01, 2020 2:37 pm
Forum: Desktop Editors
Topic: OnlyOffice crashes on Arch Linux
Replies: 3
Views: 112

Re: OnlyOffice crashes on Arch Linux

Dear user,

We are glad that the issue has been resolved. Thank you for using ONLYOFFICE!

Should you need any further assistance, please let us know.
Best regards!
by Kate
Tue Sep 01, 2020 1:40 pm
Forum: Issues
Topic: Connecting TRIAL account to a Moodle instance via API
Replies: 1
Views: 73

Re: Connecting TRIAL account to a Moodle instance via API

Dear user,
Thank you for the provided information!

Please be informed, that you have been assisted via ONLYOFFICE support system. Please follow your ticket at onlyofficesupport.zendesk.com.

Best regards!