Search found 319 matches

by Kate
Wed Apr 01, 2020 9:06 am
Forum: Documents
Topic: cloud folders not accessible anymore
Replies: 9
Views: 325

Re: cloud folders not accessible anymore

Dear Bertrand,

We are glad to know that the issue has been solved. We appreciate your cooperation in resolving this issue.

Should you have any questions, feel free to contact us.

Kind regards
by Kate
Wed Apr 01, 2020 9:03 am
Forum: Documents
Topic: Feature Request: include port on connection
Replies: 1
Views: 5

Re: Feature Request: include port on connection

Dear user, Thank you for your suggestion, we will forward it to our developers for further consideration. At the moment you can add any account which supports WebDav protocol in Documents module > Add account > Other account . Please read the instruction in the Helpcenter . Should you have any sugge...
by Kate
Fri Mar 27, 2020 12:40 pm
Forum: Documents
Topic: cloud folders not accessible anymore
Replies: 9
Views: 325

Re: cloud folders not accessible anymore

Dear user,

Please try to create a new Personal ONLYOFFICE account and try to connect cloud storages in this account.

Inform about the results.

Best regards
by Kate
Fri Mar 27, 2020 12:04 pm
Forum: Desktop Editors
Topic: Spell-Chek Issues
Replies: 1
Views: 165

Re: Spell-Chek Issues

Hello,

Please set French as a Text language and Document Language at the status bar. Please follow the link to read the instruction in the Helpcenter.

Should you have any questions, feel free to contact us.

Best regards
by Kate
Fri Mar 27, 2020 12:04 pm
Forum: Desktop Editors
Topic: LANGAE CORECTION
Replies: 1
Views: 114

Re: LANGAE CORECTION

Hello,

Please set French as a Text language and Document Language at the status bar. Please follow the link to read the instruction in the Helpcenter.

Should you have any questions, feel free to contact us.

Best regards
by Kate
Fri Mar 27, 2020 11:27 am
Forum: Documents
Topic: Reset range of scroll bars ins spreadsheets
Replies: 3
Views: 154

Re: Reset range of scroll bars ins spreadsheets

Dear user, Thank you for the provided information. We would like to draw your attention to the fact, that this is the forum for users of cloud portals, mobile applications and desktop editors. You can ask your questions on our server forum http://dev.onlyoffice.org/ Or to pay for support and our tec...
by Kate
Wed Mar 25, 2020 9:31 am
Forum: Documents
Topic: cloud folders not accessible anymore
Replies: 9
Views: 325

Re: cloud folders not accessible anymore

Hello, Thank you for the provided information. We forwarded the issue to our developers for testing and they didn't find any bugs in this scenario. Have you installed any updates before document folders became displaying incorrectly? We would highly recommend you to disable all plugins, add-ons and ...
by Kate
Wed Mar 25, 2020 8:19 am
Forum: Documents
Topic: Reset range of scroll bars ins spreadsheets
Replies: 3
Views: 154

Re: Reset range of scroll bars ins spreadsheets

Hello, Could you please send us the file which causes the issue for testing? Please also specify what exactly ONLYOFFICE software you are using (SaaS, Personal ONLYOFFICE, Desktop, Mobile) and if you are using ONLYOFFICE Desktop or Mobile editors, specify the OS and application's version. Thank you ...
by Kate
Mon Mar 23, 2020 9:21 am
Forum: Documents
Topic: cloud folders not accessible anymore
Replies: 9
Views: 325

Re: cloud folders not accessible anymore

Hello Bertrand,
Could you please send us screenshots of the problem with the descriprtion of your actions step by step?

Thank you for your cooperation.
by Kate
Mon Mar 23, 2020 9:12 am
Forum: Documents
Topic: Chart with two y-axis
Replies: 1
Views: 117

Re: Chart with two y-axis

Hello Michel,

Unfortunately, at the moment this feature is not available in ONLYOFFICE editors. We will forward your suggestion to our developers for further consideration.

Thank you for understanding.