Search found 373 matches

by Kate
Thu Jul 02, 2020 9:57 am
Forum: Desktop Editors
Topic: Cannot hyperlink existing file
Replies: 3
Views: 179

Re: Cannot hyperlink existing file

Hello!

Thank you for the suggestion. We have forwarded it to our developers for consideration. Unfortunately, we cannot give the exact date when this option will be added.
by Kate
Fri Jun 26, 2020 12:16 pm
Forum: Desktop Editors
Topic: Incorrect scaling on my non HiDPI display, Pop!_OS.
Replies: 1
Views: 51

Re: Incorrect scaling on my non HiDPI display, Pop!_OS.

Hello!

Please try to run ONLYOFFICE desktop editor with --force-scale=1 or --force-scale=2 argument to solve the problem.

Best regards.
by Kate
Thu Jun 25, 2020 9:24 am
Forum: Issues
Topic: huge UI on internal laptop screen
Replies: 3
Views: 118

Re: huge UI on internal laptop screen

Hello,

Unfortunately, we are not able to recommend it to you. It depends on your choice. Please use the tool as described above in case you are not satisfied by how the scaling looks.

Best Regards,
Kate
by Kate
Tue Jun 23, 2020 12:18 pm
Forum: Issues
Topic: huge UI on internal laptop screen
Replies: 3
Views: 118

Re: huge UI on internal laptop screen

Hello, Unfortunately, an application does not always adapt well to the system scale (screen scaling - 100% or 200%). https://github.com/ONLYOFFICE/DesktopEditors/issues/217. You can start an application with "--force-scale=1" parameter, then the application will start at 100% scale. Best Regards, Kate
by Kate
Tue Jun 23, 2020 12:03 pm
Forum: Documents
Topic: where do i find the documents of the users ?
Replies: 3
Views: 336

Re: where do i find the documents of the users ?

Hello,

Unfortunately, currently this problem is not solved. The developers are fixing it. Please keep for updates.

Best Regards,

Kate
by Kate
Tue Jun 23, 2020 10:18 am
Forum: Issues
Topic: securing the OnlyOffice installation of our Non-Profit Organization
Replies: 1
Views: 53

Re: securing the OnlyOffice installation of our Non-Profit Organization

Hello!

You use the Nextcloud integration, please describe the problem in this forum https://dev.onlyoffice.org/viewtopic.php?f=53&t=25444.

Best Regards,

Kate
by Kate
Tue Jun 23, 2020 9:41 am
Forum: Issues
Topic: communityserver docker install - error in howto
Replies: 1
Views: 46

Re: communityserver docker install - error in howto

Hello,

Unfortunately, we are not able to solve server issues.
Please describe the problem on https://dev.onlyoffice.org/ forum.

Best Regards,
Kate
by Kate
Mon Jun 22, 2020 2:20 pm
Forum: Issues
Topic: open files on a different hard drive on linux
Replies: 7
Views: 289

Re: open files on a different hard drive on linux

Hello,

There is a bug. Unfortunately, it has not fixed yet. We have transmitted the information to the developers. Please keep for updates.

Best Regards,
Kate
by Kate
Fri Jun 19, 2020 10:39 am
Forum: Desktop Editors
Topic: Scientific referencing?
Replies: 5
Views: 619

Re: Scientific referencing?

Dear user,

Thank you for the detail instructions!

Unfortunately, we are not able to solve such questions, in case you have any questions regarding plugin installation you can ask our developers at dev.onlyoffice.org. They will be glad to help you!

Best regards,
Kate
by Kate
Fri Jun 19, 2020 10:19 am
Forum: Issues
Topic: open files on a different hard drive on linux
Replies: 7
Views: 289

Re: open files on a different hard drive on linux

We are sorry for the inconvenience!
please send us a link to the screenshot.

Best Regards,
Kate