Search found 456 matches

by Kate
Tue Apr 20, 2021 7:50 am
Forum: Issues
Topic: Filter function in mail has stopped working
Replies: 1
Views: 3

Re: Filter function in mail has stopped working

Dear user,
We do apologize for the inconvenience caused,

We inform you that at the moment, after a major update, the data is being indexed. It will be fixed as soon as possible.

Thank you for your understanding and cooperation,
Yours sincerely,
by Kate
Fri Apr 16, 2021 10:17 am
Forum: Desktop Editors
Topic: Mac custom keyboard modifier not working
Replies: 1
Views: 12

Re: Mac custom keyboard modifier not working

Hello!
Thank you for the provided information,

Please be informed, that the problem has been passed to our Development team and is being worked on. We will contact you as the situation becomes clear.

Thank you for your cooperation,
Best regards!
by Kate
Fri Apr 16, 2021 10:11 am
Forum: Desktop Editors
Topic: Mac external keyboard custom modifier not work as expected
Replies: 1
Views: 9

Re: Mac external keyboard custom modifier not work as expected

Hello!
Thank you for the provided information,

Please be informed, that the problem has been passed to our Development team and is being worked on. We will contact you as the situation becomes clear.

Thank you for your cooperation,
Best regards!
by Kate
Thu Apr 15, 2021 9:23 am
Forum: Desktop Editors
Topic: Support of document setting "DoNotJustifyLinesWithManualBreak"
Replies: 1
Views: 14

Re: Support of document setting "DoNotJustifyLinesWithManualBreak"

Hello,
Thank you for your interest towards ONLYOFFICE!

Please note, all the information about your suggestion and the issue was passed to our developers for consideration. Thank you.

Best regards!
by Kate
Thu Apr 15, 2021 9:10 am
Forum: Issues
Topic: error connecting my Google drive to the desktop app
Replies: 1
Views: 14

Re: error connecting my Google drive to the desktop app

Hello! Thank you for the provided information. Please be informed, it isn't possible to connect Google drive to ONLYOFFICE Desktop Editors directly. But it is possible to connect Google drive to ONLYOFFICE Personal. So, if you connect Google drive to your ONLYOFFICE Personal account and then you con...
by Kate
Mon Apr 12, 2021 10:01 am
Forum: Documents
Topic: Pivot tables in spreadsheets
Replies: 5
Views: 3319

Re: Pivot tables in spreadsheets

Hello,

Please note, the full support of pivot tables was released in 6.0 version. We recommend that you update ONLYOFFICE version first. Here is the link https://github.com/ONLYOFFICE/DocumentServer .

Best regards!
by Kate
Thu Apr 08, 2021 8:33 am
Forum: Documents
Topic: Starting with Track Changes On
Replies: 1
Views: 39

Re: Starting with Track Changes On

Hello!
Thank you for the provided information,

Please note, the problem was detected and our developers are working on a solution.

We do appreciate your understanding and, please, accept our apologies for the inconvenience caused,
Best regards!
by Kate
Fri Apr 02, 2021 10:12 am
Forum: Documents
Topic: Spreadsheet not register any keyboard input from Apple Smart Keyboard folio
Replies: 1
Views: 41

Re: Spreadsheet not register any keyboard input from Apple Smart Keyboard folio

Hello!
Thank you for the provided information,

Please install the latest version of ONLYOFFICE for iOS app. We would also ask you to provide us with the following information:

- The OS version of your device
- A video with the problem description

Thank you for the cooperation,
Best regards!
by Kate
Tue Mar 30, 2021 9:45 am
Forum: Documents
Topic: Android: Not read permission from another app
Replies: 1
Views: 45

Re: Android: Not read permission from another app

Hello! Thank you for the provided information, Could you please also clarify if this situation repeats with every xlsx file? "When I try to open an xlsx file from the nextcloud android app..." - Please also specify the solution you use: ONLYOFFICE mobile editors only or integrated ONLYOFFICE Docs in...
by Kate
Tue Mar 23, 2021 8:23 am
Forum: Documents
Topic: Display Word count and Word count selection?
Replies: 1
Views: 56

Re: Display Word count and Word count selection?

Hello, 1) Please note, you can see the word count in the " Document Info... " section. Open the necessary document file and press the " File " button (Alt + F), then press " Document Info... " button and in the "Statistics" section you will be able to see the number of pages, paragraphs, words, symb...