Search found 450 matches

by Kate
Thu Apr 08, 2021 8:33 am
Forum: Documents
Topic: Starting with Track Changes On
Replies: 1
Views: 17

Re: Starting with Track Changes On

Hello!
Thank you for the provided information,

Please note, the problem was detected and our developers are working on a solution.

We do appreciate your understanding and, please, accept our apologies for the inconvenience caused,
Best regards!
by Kate
Fri Apr 02, 2021 10:12 am
Forum: Documents
Topic: Spreadsheet not register any keyboard input from Apple Smart Keyboard folio
Replies: 1
Views: 23

Re: Spreadsheet not register any keyboard input from Apple Smart Keyboard folio

Hello!
Thank you for the provided information,

Please install the latest version of ONLYOFFICE for iOS app. We would also ask you to provide us with the following information:

- The OS version of your device
- A video with the problem description

Thank you for the cooperation,
Best regards!
by Kate
Tue Mar 30, 2021 9:45 am
Forum: Documents
Topic: Android: Not read permission from another app
Replies: 1
Views: 31

Re: Android: Not read permission from another app

Hello! Thank you for the provided information, Could you please also clarify if this situation repeats with every xlsx file? "When I try to open an xlsx file from the nextcloud android app..." - Please also specify the solution you use: ONLYOFFICE mobile editors only or integrated ONLYOFFICE Docs in...
by Kate
Tue Mar 23, 2021 8:23 am
Forum: Documents
Topic: Display Word count and Word count selection?
Replies: 1
Views: 45

Re: Display Word count and Word count selection?

Hello, 1) Please note, you can see the word count in the " Document Info... " section. Open the necessary document file and press the " File " button (Alt + F), then press " Document Info... " button and in the "Statistics" section you will be able to see the number of pages, paragraphs, words, symb...
by Kate
Tue Mar 09, 2021 1:25 pm
Forum: Documents
Topic: Custom Styles Across Documents
Replies: 1
Views: 290

Re: Custom Styles Across Documents

Hello! Please accept our apologies for the delay in reply, Please note, this option is available only within one document in ONLYOFFICE ( https://helpcenter.onlyoffice.com/onlyoffice-editors/onlyoffice-document-editor/usageinstructions/formattingpresets.aspx ) . But we passed your suggestion to our ...
by Kate
Tue Mar 09, 2021 9:28 am
Forum: Documents
Topic: Multiple Tables of Contents
Replies: 1
Views: 190

Re: Multiple Tables of Contents

Hello Josh, We apologize for such a delay in reply, Please note, following these links you can learn how to create the table of contents https://helpcenter.onlyoffice.com/onlyoffice-editors/onlyoffice-document-editor/UsageInstructions/CreateTableOfContents.aspx and the table of figures https://helpc...
by Kate
Tue Mar 09, 2021 8:04 am
Forum: Documents
Topic: Header and footer for multiple pages
Replies: 1
Views: 193

Re: Header and footer for multiple pages

Dear Frank,
We do apologize for the delay in reply,

Unfortunately, there is no option you required in ONLYOFFICE. But we have already passed the suggestion to our developers for consideration.

Thank you for the cooperation,
Best regards!
by Kate
Fri Feb 12, 2021 9:36 am
Forum: Issues
Topic: App Crashes
Replies: 4
Views: 347

Re: App Crashes

Hello!

Please delete and reinstall ONLYOFFICE Android app. Make sure the latest app version is installed.
If it does not solve the issue, please send us the information about the version of your Android OS.

Thank you for the collaboration,
Best regards!
by Kate
Tue Feb 09, 2021 8:23 am
Forum: Desktop Editors
Topic: Feature request: Allow scaling to 300%
Replies: 5
Views: 884

Re: Feature request: Allow scaling to 300%

Hello!
Thank you for the interest in ONLYOFFICE Software and for your feedback.

Unfortunately, we still can not say the exact development time of this option.

We do apologize for the inconvenience,
Best Regards!
by Kate
Tue Feb 02, 2021 11:50 am
Forum: Projects
Topic: New order in Milestones
Replies: 3
Views: 1730

Re: New order in Milestones

Hello, Francesco! We do apologize for not contacting you earlier. Could you please specify what exactly is wrong? Does any error appear? Could you please describe your actions step by step and attach the screenshots of the issue? Please be informed, the whole information about creating dependencies ...