OnlyOffice iOS app closes unexpectedly when using document from iCloud

Discussion of issues you faced using ONLYOFFICE
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florin.valcu
Posts: 1
Joined: Mon Mar 04, 2019 9:33 pm

OnlyOffice iOS app closes unexpectedly when using document from iCloud

Post by florin.valcu » Mon Mar 04, 2019 9:44 pm

Hi, I would like to bring to your attention the following problem: iOS app closes unexpectedly when trying to use a document from iCloud.

IPhone Model: iPhone X
iOS version: 12.1.4

Steps to reproduce:
1. Copy doc file to iCloud (e.g from MacBook)
2. Open “Files” app on iPhone, download the document locally (tap the symbol next to the file name)
3. Tap the file to preview it and tap “share” button
4. Select “Open in Documents” (OnlyOffice)

App shows up for a brief moment and then closes.

Kate
Posts: 192
Joined: Mon Feb 09, 2015 11:17 am

Re: OnlyOffice iOS app closes unexpectedly when using document from iCloud

Post by Kate » Tue Mar 05, 2019 11:25 am

Hello,

We have registered a bug. Our developers will be working on fixing this.

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