OnlyOffice Android App: SSL Handshake failed

Discussion of issues you faced using ONLYOFFICE
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wwwindisch
Posts: 1
Joined: Sun Jan 26, 2020 6:03 am

OnlyOffice Android App: SSL Handshake failed

Post by wwwindisch » Sun Jan 26, 2020 6:18 am

Dear board members,
I have my own private NextCloud with OnlyOffice integration up and running. Everything seems to work well, so far. I can e.g. edit documents in the browser on my mobile and desktop. But wenn I try to connect with the OnlyOffice Android App (on Android 6), I get the error message "SSL Handshake failed" with no further information.
I use a self-signed certificate on my server, which is properly installed as trustworthy root CA on my smartphone. Could it be that the app can't properly deal with this setup?

Thanks a lot in advance for your help!
Markus

Kate
Posts: 285
Joined: Mon Feb 09, 2015 11:17 am

Re: OnlyOffice Android App: SSL Handshake failed

Post by Kate » Tue Feb 18, 2020 8:27 am

Hello,

As a client of server solution (ONLYOFFICE Integration Edition), please contact our support team at support@onlyoffice.com and our specialists will gladly provide you with all the necessary information.

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