Unable to connect Nextcloud 18 through WebDAV

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elirmanet
Posts: 3
Joined: Wed May 06, 2020 9:49 am

Unable to connect Nextcloud 18 through WebDAV

Post by elirmanet » Wed May 06, 2020 9:53 am

Hi all!

I'm trying to conect my Nextcloud instance to my personal onlyoffice account, through WebDAV. Unfortunately I don't seem to be able to and I'm not sure why. I'm using Nextcloud 18.0.4, and I've generated an app-specific password that I am trying to authenticate with (I have U2F enabled). I'm using the following as my WebDAV url:

https://example.com/remote.php/dav/files/my_username/

with the relevant parts replaced. I've also tested this login locally and I can connect via WebDAV, which makes me wonder if something isn't working on the OnlyOffice side.

Any guidance at all would be appreciated. Thank you!

Kate
Posts: 355
Joined: Mon Feb 09, 2015 11:17 am

Re: Unable to connect Nextcloud 18 through WebDAV

Post by Kate » Fri May 08, 2020 10:08 am

Hello,

Please make sure you are connecting the cloud storage according to the instruction. If it doesn't resolve the issue, please contact us again and describe your actions step by step with the screenshots.

Are you able to add other accounts?

Looking forward to hearing from you.

elirmanet
Posts: 3
Joined: Wed May 06, 2020 9:49 am

Re: Unable to connect Nextcloud 18 through WebDAV

Post by elirmanet » Fri May 08, 2020 10:31 am

Hi Kate,

Thanks for your reply! I've tried again and unfortuantely no success - I've tried with both connection URLs in the instruction link you sent but also in the Nextcloud documentation at https://docs.nextcloud.com/server/18/us ... ebdav.html. Please see the screenshots below. I also made sure to include https:// protocol. I'm able to connect Google Drive and I've tried the same login credentials to connect to WebDAV through another connection and it was successful.
Screenshot 2020-05-08 at 18.25.44.png
Screenshot 2020-05-08 at 18.25.44.png (29.63 KiB) Viewed 171 times
Screenshot 2020-05-08 at 18.26.02.png
Screenshot 2020-05-08 at 18.26.02.png (29.34 KiB) Viewed 171 times
Last edited by elirmanet on Fri May 08, 2020 3:15 pm, edited 1 time in total.

Kate
Posts: 355
Joined: Mon Feb 09, 2015 11:17 am

Re: Unable to connect Nextcloud 18 through WebDAV

Post by Kate » Fri May 08, 2020 2:54 pm

Hello!
There are two ways of solving the problem:

1)You need to add Onlyoffice to the Nextcloud settings page, there will be generated a password that you can use to connect, looks like this in the screenshot,
2) or disable the two factor authentication.

Image

Best Regards

elirmanet
Posts: 3
Joined: Wed May 06, 2020 9:49 am

Re: Unable to connect Nextcloud 18 through WebDAV

Post by elirmanet » Fri May 08, 2020 3:24 pm

Hi! unfortunately neither seem to work.

1) I had already been trying to use an app-specific password
2) I tried creating a dummy account with no two-factor authentication and no luck still

Sorry to be a pain

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