doesn't fly

Discussion of issues you faced using ONLYOFFICE
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dhenzler
Posts: 2
Joined: Wed Jul 22, 2020 7:53 pm

doesn't fly

Post by dhenzler » Wed Jul 22, 2020 8:01 pm

Several attempts to get through the instructions found at: https://helpcenter.onlyoffice.com/serve ... index.aspx have failed.
Someone should fix this so it works.
Don't you think?
mint@mint:~$ sudo apt-key adv --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys 3FA7E0328081BFF6A14DA29AA6A19B38D3D831EF
Executing: /tmp/apt-key-gpghome.fEAOMLvLWR/gpg.1.sh --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys 3FA7E0328081BFF6A14DA29AA6A19B38D3D831EF
gpg: key A6A19B38D3D831EF: public key "Xamarin Public Jenkins (auto-signing) <releng@xamarin.com>" imported
gpg: Total number processed: 1
gpg: imported: 1
mint@mint:~$ sudo apt-get update
Ign:1 cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal InRelease
Err:2 cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal Releasemint@mint:~$ sudo apt-key adv --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys 3FA7E0328081BFF6A14DA29AA6A19B38D3D831EF
Executing: /tmp/apt-key-gpghome.fEAOMLvLWR/gpg.1.sh --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys 3FA7E0328081BFF6A14DA29AA6A19B38D3D831EF
gpg: key A6A19B38D3D831EF: public key "Xamarin Public Jenkins (auto-signing) <releng@xamarin.com>" imported
gpg: Total number processed: 1
gpg: imported: 1
mint@mint:~$ sudo apt-get update
Ign:1 cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal InRelease
Err:2 cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal Release
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Ign:3 http://packages.linuxmint.com ulyana InRelease
Get:4 http://packages.linuxmint.com ulyana Release [24.1 kB]
Get:5 http://security.ubuntu.com/ubuntu focal-security InRelease [107 kB]
Hit:6 http://archive.ubuntu.com/ubuntu focal InRelease
Hit:7 http://archive.canonical.com/ubuntu focal InRelease
Get:8 http://packages.linuxmint.com ulyana Release.gpg [819 B]
Get:9 http://archive.ubuntu.com/ubuntu focal-updates InRelease [111 kB]
Get:10 http://archive.ubuntu.com/ubuntu focal-backports InRelease [98.3 kB]
Get:11 http://packages.linuxmint.com ulyana/main amd64 Packages [14.2 kB]
Get:12 http://packages.linuxmint.com ulyana/main i386 Packages [13.6 kB]
Get:13 http://packages.linuxmint.com ulyana/upstream amd64 Packages [38.5 kB]
Get:14 http://security.ubuntu.com/ubuntu focal-security/main i386 Packages [52.5 kB]
Get:15 http://packages.linuxmint.com ulyana/upstream i386 Packages [10.4 kB]
Get:16 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages [142 kB]
Get:17 http://security.ubuntu.com/ubuntu focal-security/main Translation-en [49.8 kB]
Get:18 http://packages.linuxmint.com ulyana/backport amd64 Packages [29.9 kB]
Get:19 http://security.ubuntu.com/ubuntu focal-security/main amd64 DEP-11 Metadata [21.2 kB]
Get:20 http://security.ubuntu.com/ubuntu focal-security/restricted amd64 Packages [28.5 kB]
Get:21 http://security.ubuntu.com/ubuntu focal-security/restricted i386 Packages [6356 B]
Get:22 http://security.ubuntu.com/ubuntu focal-security/restricted Translation-en [7584 B]
Get:23 http://security.ubuntu.com/ubuntu focal-security/universe amd64 Packages [42.4 kB]
Get:24 http://security.ubuntu.com/ubuntu focal-security/universe i386 Packages [17.6 kB]
Get:25 http://security.ubuntu.com/ubuntu focal-security/universe Translation-en [22.4 kB]
Get:26 http://security.ubuntu.com/ubuntu focal-security/universe amd64 DEP-11 Metadata [35.6 kB]
Get:27 http://security.ubuntu.com/ubuntu focal-security/multiverse amd64 Packages [1172 B]
Get:28 http://packages.linuxmint.com ulyana/backport i386 Packages [6313 B]
Get:29 http://security.ubuntu.com/ubuntu focal-security/multiverse Translation-en [540 B]
Get:30 http://archive.ubuntu.com/ubuntu focal-updates/main i386 Packages [140 kB]
Get:31 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages [262 kB]
Get:32 http://archive.ubuntu.com/ubuntu focal-updates/main Translation-en [102 kB]
Get:33 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 DEP-11 Metadata [192 kB]
Get:34 http://archive.ubuntu.com/ubuntu focal-updates/restricted amd64 Packages [28.5 kB]
Get:35 http://archive.ubuntu.com/ubuntu focal-updates/restricted i386 Packages [6356 B]
Get:36 http://archive.ubuntu.com/ubuntu focal-updates/restricted Translation-en [7584 B]
Get:37 http://archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages [136 kB]
Get:38 http://archive.ubuntu.com/ubuntu focal-updates/universe i386 Packages [73.5 kB]
Get:39 http://archive.ubuntu.com/ubuntu focal-updates/universe Translation-en [68.0 kB]
Get:40 http://archive.ubuntu.com/ubuntu focal-updates/universe amd64 DEP-11 Metadata [176 kB]
Get:41 http://archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 Packages [3968 B]
Get:42 http://archive.ubuntu.com/ubuntu focal-updates/multiverse i386 Packages [1620 B]
Get:43 http://archive.ubuntu.com/ubuntu focal-updates/multiverse Translation-en [1800 B]
Get:44 http://archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 DEP-11 Metadata [2468 B]
Get:45 http://archive.ubuntu.com/ubuntu focal-backports/universe i386 Packages [2268 B]
Get:46 http://archive.ubuntu.com/ubuntu focal-backports/universe amd64 Packages [3096 B]
Get:47 http://archive.ubuntu.com/ubuntu focal-backports/universe Translation-en [1448 B]
Get:48 http://archive.ubuntu.com/ubuntu focal-backports/universe amd64 DEP-11 Metadata [1976 B]
Reading package lists... Done
E: The repository 'cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
mint@mint:~$ curl -O https://artifacts.elastic.co/downloads/ ... -6.5.0.rpm
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 108M 100 108M 0 0 9270k 0 0:00:11 0:00:11 --:--:-- 9211k
mint@mint:~$ sudo apt-get -y install elasticsearch-6.5.0.rpm
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package elasticsearch-6.5.0.rpm
E: Couldn't find any package by glob 'elasticsearch-6.5.0.rpm'
E: Couldn't find any package by regex 'elasticsearch-6.5.0.rpm'
mint@mint:~$ ls
Desktop Documents Downloads Music Pictures Public Templates Videos elasticsearch-6.5.0.rpm
mint@mint:~$ chmod +x elasticsearch-6.5.0.rpm
mint@mint:~$ ls
Desktop Documents Downloads Music Pictures Public Templates Videos elasticsearch-6.5.0.rpm
mint@mint:~$ sudo apt-get -y install elasticsearch-6.5.0.rpm
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package elasticsearch-6.5.0.rpm
E: Couldn't find any package by glob 'elasticsearch-6.5.0.rpm'
E: Couldn't find any package by regex 'elasticsearch-6.5.0.rpm'
mint@mint:~$ apt-get -y install elasticsearch-6.5.0.rpm
E: Could not open lock file /var/lib/dpkg/lock-frontend - open (13: Permission denied)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), are you root?
mint@mint:~$ sudo apt-key adv --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys CB2DE8E5
Executing: /tmp/apt-key-gpghome.yzEkYo3mew/gpg.1.sh --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys CB2DE8E5
gpg: key 8320CA65CB2DE8E5: public key "Ascensio System Limited (ONLYOFFICE) <support@onlyoffice.com>" imported
gpg: Total number processed: 1
gpg: imported: 1
mint@mint:~$ sudo echo "deb https://download.onlyoffice.com/repo/debian squeeze main" | sudo tee /etc/apt/sources.list.d/onlyoffice.list
deb https://download.onlyoffice.com/repo/debian squeeze main
mint@mint:~$ sudo apt-get update
Ign:1 cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal InRelease
Err:2 cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal Release
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Ign:3 http://packages.linuxmint.com ulyana InRelease
Hit:4 http://packages.linuxmint.com ulyana Release
Hit:5 http://archive.canonical.com/ubuntu focal InRelease
Hit:6 http://archive.ubuntu.com/ubuntu focal InRelease
Hit:7 http://security.ubuntu.com/ubuntu focal-security InRelease
Get:8 https://download.onlyoffice.com/repo/debian squeeze InRelease [7502 B]
Hit:10 http://archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:11 http://archive.ubuntu.com/ubuntu focal-backports InRelease
Get:12 https://download.onlyoffice.com/repo/debian squeeze/main amd64 Packages [4611 B]
Get:13 https://download.onlyoffice.com/repo/debian squeeze/main i386 Packages [1769 B]
Reading package lists... Done
E: The repository 'cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
mint@mint:~$ sudo apt-get install onlyoffice-communityserver
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
onlyoffice-communityserver : Depends: mono-webserver-hyperfastcgi but it is not going to be installed
Depends: elasticsearch (= 6.5.0) but it is not installable
E: Unable to correct problems, you have held broken packages.

Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Ign:3 http://packages.linuxmint.com ulyana InRelease
Get:4 http://packages.linuxmint.com ulyana Release [24.1 kB]
Get:5 http://security.ubuntu.com/ubuntu focal-security InRelease [107 kB]
Hit:6 http://archive.ubuntu.com/ubuntu focal InRelease
Hit:7 http://archive.canonical.com/ubuntu focal InRelease
Get:8 http://packages.linuxmint.com ulyana Release.gpg [819 B]
Get:9 http://archive.ubuntu.com/ubuntu focal-updates InRelease [111 kB]
Get:10 http://archive.ubuntu.com/ubuntu focal-backports InRelease [98.3 kB]
Get:11 http://packages.linuxmint.com ulyana/main amd64 Packages [14.2 kB]
Get:12 http://packages.linuxmint.com ulyana/main i386 Packages [13.6 kB]
Get:13 http://packages.linuxmint.com ulyana/upstream amd64 Packages [38.5 kB]
Get:14 http://security.ubuntu.com/ubuntu focal-security/main i386 Packages [52.5 kB]
Get:15 http://packages.linuxmint.com ulyana/upstream i386 Packages [10.4 kB]
Get:16 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages [142 kB]
Get:17 http://security.ubuntu.com/ubuntu focal-security/main Translation-en [49.8 kB]
Get:18 http://packages.linuxmint.com ulyana/backport amd64 Packages [29.9 kB]
Get:19 http://security.ubuntu.com/ubuntu focal-security/main amd64 DEP-11 Metadata [21.2 kB]
Get:20 http://security.ubuntu.com/ubuntu focal-security/restricted amd64 Packages [28.5 kB]
Get:21 http://security.ubuntu.com/ubuntu focal-security/restricted i386 Packages [6356 B]
Get:22 http://security.ubuntu.com/ubuntu focal-security/restricted Translation-en [7584 B]
Get:23 http://security.ubuntu.com/ubuntu focal-security/universe amd64 Packages [42.4 kB]
Get:24 http://security.ubuntu.com/ubuntu focal-security/universe i386 Packages [17.6 kB]
Get:25 http://security.ubuntu.com/ubuntu focal-security/universe Translation-en [22.4 kB]
Get:26 http://security.ubuntu.com/ubuntu focal-security/universe amd64 DEP-11 Metadata [35.6 kB]
Get:27 http://security.ubuntu.com/ubuntu focal-security/multiverse amd64 Packages [1172 B]
Get:28 http://packages.linuxmint.com ulyana/backport i386 Packages [6313 B]
Get:29 http://security.ubuntu.com/ubuntu focal-security/multiverse Translation-en [540 B]
Get:30 http://archive.ubuntu.com/ubuntu focal-updates/main i386 Packages [140 kB]
Get:31 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages [262 kB]
Get:32 http://archive.ubuntu.com/ubuntu focal-updates/main Translation-en [102 kB]
Get:33 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 DEP-11 Metadata [192 kB]
Get:34 http://archive.ubuntu.com/ubuntu focal-updates/restricted amd64 Packages [28.5 kB]
Get:35 http://archive.ubuntu.com/ubuntu focal-updates/restricted i386 Packages [6356 B]
Get:36 http://archive.ubuntu.com/ubuntu focal-updates/restricted Translation-en [7584 B]
Get:37 http://archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages [136 kB]
Get:38 http://archive.ubuntu.com/ubuntu focal-updates/universe i386 Packages [73.5 kB]
Get:39 http://archive.ubuntu.com/ubuntu focal-updates/universe Translation-en [68.0 kB]
Get:40 http://archive.ubuntu.com/ubuntu focal-updates/universe amd64 DEP-11 Metadata [176 kB]
Get:41 http://archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 Packages [3968 B]
Get:42 http://archive.ubuntu.com/ubuntu focal-updates/multiverse i386 Packages [1620 B]
Get:43 http://archive.ubuntu.com/ubuntu focal-updates/multiverse Translation-en [1800 B]
Get:44 http://archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 DEP-11 Metadata [2468 B]
Get:45 http://archive.ubuntu.com/ubuntu focal-backports/universe i386 Packages [2268 B]
Get:46 http://archive.ubuntu.com/ubuntu focal-backports/universe amd64 Packages [3096 B]
Get:47 http://archive.ubuntu.com/ubuntu focal-backports/universe Translation-en [1448 B]
Get:48 http://archive.ubuntu.com/ubuntu focal-backports/universe amd64 DEP-11 Metadata [1976 B]
Reading package lists... Done
E: The repository 'cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
mint@mint:~$ curl -O https://artifacts.elastic.co/downloads/ ... -6.5.0.rpm
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 108M 100 108M 0 0 9270k 0 0:00:11 0:00:11 --:--:-- 9211k
mint@mint:~$ sudo apt-get -y install elasticsearch-6.5.0.rpm
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package elasticsearch-6.5.0.rpm
E: Couldn't find any package by glob 'elasticsearch-6.5.0.rpm'
E: Couldn't find any package by regex 'elasticsearch-6.5.0.rpm'
mint@mint:~$ ls
Desktop Documents Downloads Music Pictures Public Templates Videos elasticsearch-6.5.0.rpm
mint@mint:~$ chmod +x elasticsearch-6.5.0.rpm
mint@mint:~$ ls
Desktop Documents Downloads Music Pictures Public Templates Videos elasticsearch-6.5.0.rpm
mint@mint:~$ sudo apt-get -y install elasticsearch-6.5.0.rpm
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package elasticsearch-6.5.0.rpm
E: Couldn't find any package by glob 'elasticsearch-6.5.0.rpm'
E: Couldn't find any package by regex 'elasticsearch-6.5.0.rpm'
mint@mint:~$ apt-get -y install elasticsearch-6.5.0.rpm
E: Could not open lock file /var/lib/dpkg/lock-frontend - open (13: Permission denied)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), are you root?
mint@mint:~$ sudo apt-key adv --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys CB2DE8E5
Executing: /tmp/apt-key-gpghome.yzEkYo3mew/gpg.1.sh --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys CB2DE8E5
gpg: key 8320CA65CB2DE8E5: public key "Ascensio System Limited (ONLYOFFICE) <support@onlyoffice.com>" imported
gpg: Total number processed: 1
gpg: imported: 1
mint@mint:~$ sudo echo "deb https://download.onlyoffice.com/repo/debian squeeze main" | sudo tee /etc/apt/sources.list.d/onlyoffice.list
deb https://download.onlyoffice.com/repo/debian squeeze main
mint@mint:~$ sudo apt-get update
Ign:1 cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal InRelease
Err:2 cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal Release
Please use apt-cdrom to make this CD-ROM recognized by APT. apt-get update cannot be used to add new CD-ROMs
Ign:3 http://packages.linuxmint.com ulyana InRelease
Hit:4 http://packages.linuxmint.com ulyana Release
Hit:5 http://archive.canonical.com/ubuntu focal InRelease
Hit:6 http://archive.ubuntu.com/ubuntu focal InRelease
Hit:7 http://security.ubuntu.com/ubuntu focal-security InRelease
Get:8 https://download.onlyoffice.com/repo/debian squeeze InRelease [7502 B]
Hit:10 http://archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:11 http://archive.ubuntu.com/ubuntu focal-backports InRelease
Get:12 https://download.onlyoffice.com/repo/debian squeeze/main amd64 Packages [4611 B]
Get:13 https://download.onlyoffice.com/repo/debian squeeze/main i386 Packages [1769 B]
Reading package lists... Done
E: The repository 'cdrom://Linux Mint 20 _Ulyana_ - Release amd64 20200624 focal Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
mint@mint:~$ sudo apt-get install onlyoffice-communityserver
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
onlyoffice-communityserver : Depends: mono-webserver-hyperfastcgi but it is not going to be installed
Depends: elasticsearch (= 6.5.0) but it is not installable
E: Unable to correct problems, you have held broken packages.

Kate
Posts: 380
Joined: Mon Feb 09, 2015 11:17 am

Re: doesn't fly

Post by Kate » Thu Jul 23, 2020 9:05 am

Dear user,

This is the forum for discussing issues appearing when using cloud portals, desktop and mobile applications. With your question, we recommend you to contact our developers on the dev.onlyoffice.org forum.

We apologize for the inconveniences it may cause.

Best regads

dhenzler
Posts: 2
Joined: Wed Jul 22, 2020 7:53 pm

Re: doesn't fly

Post by dhenzler » Thu Jul 23, 2020 2:03 pm

Hmmm I thought this was the onlyoffice user forum. I'm trying to make it work with Nextcloud.. but it seems as in many cases onlyoffice wants $$$ from people, not to help them with their supposedly FREE stuff. I'm loosing faith in FORUMs. So few actually provide answers!

D

Kate
Posts: 380
Joined: Mon Feb 09, 2015 11:17 am

Re: doesn't fly

Post by Kate » Tue Jul 28, 2020 11:12 am

Dear user,

Let us clarify the situation. Please note that we have two forums. The cloud.onlyoffice.org forum is for discussing issues appearing when using cloud portals, desktop and mobile applications. The the dev.onlyoffice.org forum is for free server solutions. Both forums are absolutely free. We ask you to write on the dev.onlyoffice.org forum so that we can help you to solve the problem.

Best regards

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