App Crashes

Discussion of issues you faced using ONLYOFFICE
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norther
Posts: 3
Joined: Mon Feb 01, 2021 1:17 pm

App Crashes

Post by norther » Mon Feb 01, 2021 1:18 pm

The app keeps on crashing whenever I launch it.

Kate
Posts: 443
Joined: Mon Feb 09, 2015 11:17 am

Re: App Crashes

Post by Kate » Tue Feb 02, 2021 8:18 am

Hello!

Could you please provide us with more details on the issue? Which ONLYOFFICE app do you use? Does any error appear when the app crashes?

We look forward to hearing from you soon.
Best regards!

norther
Posts: 3
Joined: Mon Feb 01, 2021 1:17 pm

Re: App Crashes

Post by norther » Thu Feb 04, 2021 6:36 am

I am using the android app. There are no error messages. Whenever I open the app it just closes by itself.

norther
Posts: 3
Joined: Mon Feb 01, 2021 1:17 pm

Re: App Crashes

Post by norther » Tue Feb 09, 2021 2:03 pm

I am using the android app. There are no messages. Whenever I open the app it just closes by itself.

Kate
Posts: 443
Joined: Mon Feb 09, 2015 11:17 am

Re: App Crashes

Post by Kate » Fri Feb 12, 2021 9:36 am

Hello!

Please delete and reinstall ONLYOFFICE Android app. Make sure the latest app version is installed.
If it does not solve the issue, please send us the information about the version of your Android OS.

Thank you for the collaboration,
Best regards!

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