Transferring ownership during Trial period

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Posts: 1
Joined: Wed Jan 18, 2017 7:56 pm

Transferring ownership during Trial period

Post by kem » Wed Jan 18, 2017 8:01 pm


I have a client for which I have setup a portal due to unavailability and now I need to transfer it to them so they can pay for their own portal.

Is it possible to transfer ownership of a portal during the free trial period?

Thank you in advance,

Posts: 110
Joined: Tue Nov 01, 2016 1:14 pm

Re: Transferring ownership during Trial period

Post by Alex » Sat Jan 21, 2017 9:42 am

Hello Kem,

Trial period does not forbid changing the portal owner. Please follow these steps to do it:

1) switch to the portal settings choosing the 'Settings' option in the top menu;
2) expand the 'Security' section on the left-side panel and select the 'Access Rights' subsection;
3) select a person from the dropdown list under his photo;
4) click the 'Change Portal Owner' button;
5) check the mail box and follow the confirmation link sent in the email message.

Please find more information in 'Managing Access Rights' section of our Help Center.

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