Problem with documents synchronized with Google Drive

Discussion of issues you faced using ONLYOFFICE
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pozon
Posts: 1
Joined: Mon May 08, 2017 10:43 am

Problem with documents synchronized with Google Drive

Post by pozon » Mon May 08, 2017 11:28 am

Hi,
With my account in trial period I was testing the functionality of Documents module in synchronization with GoogleDrive and encountered the following issues:
1/ when adding a new file from Only Office - the file is visible/accessible in OnlyOffice only until the first refresh of the site. Once the site is refreshed - the added files are not visible anymore. In the GoogleDrive all the added file are normally visible
2/ in my case - I have no options of managing the versions of the documents.

Tested in Google Chrome and Firefox.

BRs,
Jacek

Alex
Posts: 110
Joined: Tue Nov 01, 2016 1:14 pm

Re: Problem with documents synchronized with Google Drive

Post by Alex » Wed May 10, 2017 11:20 am

Hello Jacek,

1) This problem is known and was resolved by our developers. The solution of this issue will be introduced to ONLYOFFICE during the following update. The approximate release date of the update is one week.

We apologize for any inconvenience caused.

2) As for the information from our developers there is no functional of versions managing for the third-party sources, as not all the providers can provide the latest version.

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