Hi everyone,
It is possible to import email history and automatically related with contacts based on email address? What we need to accomplish is to open a contact and verify all past communication?
Thanks in advanced
Tiago
Import email history relate with contacts
Re: Import email history relate with contacts
Hello Tiago,
Following this link you find the detailed information on how to link a conversation or a single message to a CRM contact.
Kind regards
Following this link you find the detailed information on how to link a conversation or a single message to a CRM contact.
Kind regards
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- Posts: 7
- Joined: Thu May 24, 2018 3:29 pm
Re: Import email history relate with contacts
Hello Kate,
Thank you for your answer. I already identify, as described in the link, to add a single email to contacts, but what i want is to bulk import all past emails 4 years and related with crm contacts. It is possible?
Tiago
Thank you for your answer. I already identify, as described in the link, to add a single email to contacts, but what i want is to bulk import all past emails 4 years and related with crm contacts. It is possible?
Tiago
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- Posts: 7
- Joined: Thu May 24, 2018 3:29 pm
Re: Import email history relate with contacts
Dear Kate, thank you for your response. But we need bulk import a lot of conversation history from previews crm platform. Can this be done? There's a way to export history information, related with contact in the export data zip, we just need to import back with updated history.
Thank you for great platform
Tiago
Thank you for great platform
Tiago
Re: Import email history relate with contacts
Dear Tiago,
There is no such feature available yet. We will forward your suggestion to our developers.
There is no such feature available yet. We will forward your suggestion to our developers.