Import email history relate with contacts

[whitesock23]

Hi everyone,

It is possible to import email history and automatically related with contacts based on email address? What we need to accomplish is to open a contact and verify all past communication?

Thanks in advanced

Tiago

[Kate]

Hello Tiago,

Following this link you find the detailed information on how to link a conversation or a single message to a CRM contact.

Kind regards

[whitesock23]

Hello Kate,

Thank you for your answer. I already identify, as described in the link, to add a single email to contacts, but what i want is to bulk import all past emails 4 years and related with crm contacts. It is possible?

Tiago

[whitesock23]

Dear Kate, thank you for your response. But we need bulk import a lot of conversation history from previews crm platform. Can this be done? There's a way to export history information, related with contact in the export data zip, we just need to import back with updated history.
Thank you for great platform
Tiago

[Kate]

Dear Tiago,

There is no such feature available yet. We will forward your suggestion to our developers.