Alexander
It appears that the refresh button on the mail page does absolutely nothing. Sometimes I have to wait 20-30 mins for emails to appear that have already appeared on my phones and tablets. I prefer to response to email via contact office but sometimes I have to by other device because I can not wait 20-30 mins to give a response.
What is the actually fetch cycle time for mail (IMAP)? Why have a fake button that does nothing?
Regards
Jeff
Mail fetch/refresh
Re: Mail fetch/refresh
Hello Jeff,
Sorry for the inconveniences!
We had some technical problems with the mail module which causes such problems but now it should be already fixed.
Please contact us if the problem still persists.
Sorry for the inconveniences!
We had some technical problems with the mail module which causes such problems but now it should be already fixed.
Please contact us if the problem still persists.
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pearlofbody
- Posts: 5
- Joined: Sat Jan 03, 2015 4:53 am
Mail fetch/refresh
fetchmail is not used typically to fetch mails for OTRS. this is done via otrs.PostMasterMailbox.pl