Email search not working

Discussion of the "Mail" module
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Posts: 2
Joined: Thu Dec 03, 2015 6:27 am

Email search not working

Post by sandstone » Thu Dec 03, 2015 6:35 am

I use email search to hunt for previously received and sent emails - however the search function doesn't pick up all of the emails based on my search term e.g. I might have 10 emails from '' however if I search using the term 'radicallydifferent' only 2 might appear. I can do a date search. That is more reliable, but it's time-consuming going through a heap of emails to find the one I'm after from a specific person.

I've shifted from Firefox to Chrome to see if this makes much of a difference - I can at least scroll forward and back through the mail list screens now with Chrome. The search issue is the same though.

Has anyone else had this issue? Is this a known limitation? Any help would be appreciated. ;)

Posts: 194
Joined: Mon Feb 09, 2015 11:17 am

Re: Email search not working

Post by Kate » Tue Dec 08, 2015 11:04 am


Would you be so kind as to contact our support team via our special system, describe the issue once again and specify the address of the portal you use.

Our specialists will do their best to find a soliution for you.

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