adding content via email

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Justintime
Posts: 3
Joined: Wed Feb 26, 2020 3:20 am

adding content via email

Post by Justintime » Wed Feb 26, 2020 3:25 am

It seems this function has been disabled. Does anyone have that function now?

Kate
Posts: 380
Joined: Mon Feb 09, 2015 11:17 am

Re: adding content via email

Post by Kate » Wed Feb 26, 2020 8:04 am

Hello,

The detailed instruction of how to add content to your portal via email you can read in the Helpcenter.

If there are any issues appeared when using this feature, please contact us again and send the screenshots of your actions step by step.

Best regards

Justintime
Posts: 3
Joined: Wed Feb 26, 2020 3:20 am

Re: adding content via email

Post by Justintime » Tue Mar 03, 2020 5:16 am

I cannot work with this function.

I sent email to the address: blog@newest.onlyoffice.sg
but the email said that it was not sent successfully nor the portal hasn't show the blog.

please help me check, thanks.

Kate
Posts: 380
Joined: Mon Feb 09, 2015 11:17 am

Re: adding content via email

Post by Kate » Wed Mar 04, 2020 11:06 am

Dear user,

We have forwarded the issue to our developers and they confirmed, that at the moment, this feature is not available for using due to some technical reasons.

We apologize for all the inconveniences it might cause.

Kind regards

Justintime
Posts: 3
Joined: Wed Feb 26, 2020 3:20 am

Re: adding content via email

Post by Justintime » Fri Mar 06, 2020 4:52 am

Thank you for the response. OK, I will wait for that function.
Do you have some timeline for when it is ready?

Kate
Posts: 380
Joined: Mon Feb 09, 2015 11:17 am

Re: adding content via email

Post by Kate » Fri Mar 06, 2020 11:19 am

Unfortunately, there is no exact date, when it becomes available again.

Thank you for understanding.
Best regards

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