iPad Pro smart keyboard support for iOS

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nOrbX187
Posts: 1
Joined: Wed Jan 03, 2018 5:19 am

iPad Pro smart keyboard support for iOS

Post by nOrbX187 » Wed Jan 03, 2018 5:23 am

Requesting support/fix for iPad Pro smart keyboards on the iOS version of the OnlyOffice Documents for mobile devices.

I currently have an iPad Pro 12.9 (2nd gen) with a Logitech Slim Combo keyboard that connects via the smart dock port. None of the keys are responsive when I'm attempting to edit a document. The soft keyboard on screen works once I detach the keyboard from the smart dock port.

This also occurs on an iPad Pro 10.5 with the similar Logitech Slim Combo keyboard for that iPad size.
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Kate
Posts: 223
Joined: Mon Feb 09, 2015 11:17 am

Re: iPad Pro smart keyboard support for iOS

Post by Kate » Thu Jan 04, 2018 11:42 am

Hello,

Thank you for the provided information. We will forward the description of the problem to our testing team so they could reproduce and analyse the problem.
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