Problem with trackpad on Android app

Your ideas on the improvement of ONLYOFFICE mobile applications / mobile version.
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eugenechay
Posts: 1
Joined: Fri Feb 28, 2020 3:47 pm

Problem with trackpad on Android app

Post by eugenechay » Fri Feb 28, 2020 4:50 pm

I use a Chromebook to edit documents in OnlyOffice.

The web app works great, and I'm in love with it.

I tried the Android app the other day and discovered an issue.

I can't use my Chromebook's track pad to select text within the document. I *can* use the touchscreen to do so, just as I use the touchscreen to select text in the OnlyOffice Android app on my phone.

But my Chromebook's track pad will only let me manipulate the menu bar at the top of the screen (e.g., undo, redo, font, tables, users, settings, etc.). But I cannot use the track pad to select any text in the document. I can only select text using the arrow keys or the touchscreen.

Just reporting a bug with the Android app.

Kate
Posts: 349
Joined: Mon Feb 09, 2015 11:17 am

Re: Problem with trackpad on Android app

Post by Kate » Mon Mar 02, 2020 10:59 am

Dear user,

Thank you for your feedback, your issue has been forwarded to our developers.
Should you have any questions or suggestions regarding ONLYOFFICE products, feel free to contact us.

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