iPad Pro smart keyboard support for iOS

Your ideas on the improvement of ONLYOFFICE mobile applications / mobile version.
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nOrbX187
Posts: 1
Joined: Wed Jan 03, 2018 5:19 am

iPad Pro smart keyboard support for iOS

Post by nOrbX187 » Wed Jan 03, 2018 5:23 am

Requesting support/fix for iPad Pro smart keyboards on the iOS version of the OnlyOffice Documents for mobile devices.

I currently have an iPad Pro 12.9 (2nd gen) with a Logitech Slim Combo keyboard that connects via the smart dock port. None of the keys are responsive when I'm attempting to edit a document. The soft keyboard on screen works once I detach the keyboard from the smart dock port.

This also occurs on an iPad Pro 10.5 with the similar Logitech Slim Combo keyboard for that iPad size.

Kate
Posts: 456
Joined: Mon Feb 09, 2015 11:17 am

Re: iPad Pro smart keyboard support for iOS

Post by Kate » Thu Jan 04, 2018 11:42 am

Hello,

Thank you for the provided information. We will forward the description of the problem to our testing team so they could reproduce and analyse the problem.

Chnes
Posts: 2
Joined: Mon Jan 18, 2021 8:51 pm

Re: iPad Pro smart keyboard support for iOS

Post by Chnes » Mon Jan 18, 2021 8:54 pm

Hi,

I have an ipad pro (2nd gen) 11 and most of the Documents are working with the Smart Keyboard, except the spreadsheet one. Same behavior as the one explained on the post on the 03/01/18.

Thank you

Chnes
Posts: 2
Joined: Mon Jan 18, 2021 8:51 pm

Re: iPad Pro smart keyboard support for iOS

Post by Chnes » Mon Jan 18, 2021 8:58 pm

Hello,

I have an iPad Pro 11 with a Smart Keyboard and the XLS app is not working with it. Same behavior as the one described on the 1st post. All the other apps (ppt, doc) are working well

Thank you

Kate
Posts: 456
Joined: Mon Feb 09, 2015 11:17 am

Re: iPad Pro smart keyboard support for iOS

Post by Kate » Tue Jan 19, 2021 9:35 am

Hello!
Thank you for the provided information.

Please be informed that our developers are working on resolving the issue.

We do appreciate the cooperation,
Best regards!

fuerst
Posts: 1
Joined: Sun Mar 21, 2021 1:50 pm

Re: iPad Pro smart keyboard support for iOS

Post by fuerst » Sun Mar 21, 2021 1:53 pm

Same problem here with a BRYDGE Bluetooth keyboard. Looking forward for a solution.
Thanks for the mobile ONLYOFFICE app!

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