Not Printing in Linux - My printer does not show up.

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josh.dawn4am
Posts: 1
Joined: Thu Oct 03, 2019 5:26 am

Not Printing in Linux - My printer does not show up.

Post by josh.dawn4am » Thu Oct 03, 2019 5:37 am

Hi, I'm using OnlyOffice 18.04 Linux version in my Ubuntu. When printing, the "Print Document" dialog only shows "Print to File (PDF). The Printer is turned on and connected to the laptop but there is no other item in the dropdown menu except print to pdf. I installed the OnlyOffice Windows version to my friend's Windows pc and the print dialog shows the printer and was able to print; however in Linux version of in my Ubuntu, the printer is not there. Printer drivers are installed and I'm able to print in Libre Office which proves that the printer is operational. I would just like to inform the developers of this issue to be aware, but any solution is surely welcome.

Kate
Posts: 401
Joined: Mon Feb 09, 2015 11:17 am

Re: Not Printing in Linux - My printer does not show up.

Post by Kate » Fri Oct 04, 2019 9:20 am

Hello,

What printer do you add? What is your OS?

roberto.schiano
Posts: 2
Joined: Fri Jan 24, 2020 1:37 pm

Re: Not Printing in Linux - My printer does not show up.

Post by roberto.schiano » Sat Jan 25, 2020 10:04 am

Hi,
I have the same problem.
PC windows works well, PC Ubuntu doesn't works
Any solutions?
TK

Kate
Posts: 401
Joined: Mon Feb 09, 2015 11:17 am

Re: Not Printing in Linux - My printer does not show up.

Post by Kate » Tue Feb 18, 2020 1:49 pm

Hello,

What printer do you add? Can you print documents using another program on Ubuntu?
Please also specify the OS version

dlefur
Posts: 2
Joined: Wed Sep 02, 2020 10:00 pm

Re: Not Printing in Linux - My printer does not show up.

Post by dlefur » Wed Sep 02, 2020 10:12 pm

Hello.
I am using Ubuntu20.04.
The printer doesn't appear.

dlefur
Posts: 2
Joined: Wed Sep 02, 2020 10:00 pm

Re: Not Printing in Linux - My printer does not show up.

Post by dlefur » Thu Sep 03, 2020 1:40 am

In the Ubuntu Software, you need to authorize OnlyOffice to print. Then the printer will appear.

Kate
Posts: 401
Joined: Mon Feb 09, 2015 11:17 am

Re: Not Printing in Linux - My printer does not show up.

Post by Kate » Mon Sep 07, 2020 11:48 am

Dear user,

We are glad that the issue has been solved!

Should you need assistance, please feel free to contact us.
Best regards!

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