Hi
I use Desktop Document Editor 4.2.3.296
When I try to "Save As" PDF it saves only the first page.
Even if the document has several pages, it saves in pdf only the 1st page and the pdf created is always of 176 ko (whatever the size of the original .docx document is).
Does anyone have the same pb ?
Any ideas ?
Thanks for your help.
Save as PDF doesn't work
Re: Save as PDF doesn't work
Hello,
Could you please specify the following for our technical specialists to detect the problem:
1) version of your OS;
2) send us this document to support@onlyoffice.com
We look forward to hearing from you.
Could you please specify the following for our technical specialists to detect the problem:
1) version of your OS;
2) send us this document to support@onlyoffice.com
We look forward to hearing from you.
Re: Save as PDF doesn't work
My OS is Windows 10
It does tat with all documents.
I send you some as examples to your mail.
It does tat with all documents.
I send you some as examples to your mail.
Re: Save as PDF doesn't work
Hello,
We have received your e-mail with documents and forwarded information about the issue to our technical specialists. We will inform you when a solution is ready
We have received your e-mail with documents and forwarded information about the issue to our technical specialists. We will inform you when a solution is ready
Re: Save as PDF doesn't work
Good day,
The issue has been successfully resolved by our developers. The solution will be introduced to ONLYOFFICE during the next update of the service. Approximatelly it will be released in two weeks.
We apologize for any inconvenience caused.
The issue has been successfully resolved by our developers. The solution will be introduced to ONLYOFFICE during the next update of the service. Approximatelly it will be released in two weeks.
We apologize for any inconvenience caused.
Re: Save as PDF doesn't work
Thanks a lot.
Do you think the update will be released soon ?
Do you think the update will be released soon ?
Re: Save as PDF doesn't work
Hello,
We are glad to inform you that new updated version is released. Please follow this link to download a new version, it can be installed over the previous one.
We are glad to inform you that new updated version is released. Please follow this link to download a new version, it can be installed over the previous one.