Group mail not working

Discussion of the "Mail" module
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Posts: 1
Joined: Fri Dec 30, 2016 7:40 pm

Group mail not working

Post by Zumbador » Mon Jan 02, 2017 2:34 pm

Hi. Mailgroup is not working for me. The best i can do is that the portal owner can see the email in the mail group folder. No other can view it. What am i doing wrong?

Posts: 110
Joined: Tue Nov 01, 2016 1:14 pm

Re: Group mail not working

Post by Alex » Sun Jan 08, 2017 9:09 am


Please follow this instruction to create and manage mail group. If the issue still persists, contact our ONLYOFFICE Support Team and specify the following:

1) The name of the portal, where the problem occurs;
2) The concrete action you are trying to perform on your portal;
3) The step-by-step scenario of your actions;
4) The concrete moment the problem occurrs in;
5) Whether only you are facing this problem or some other users \ all the users of your portal.

Also, please, send us the screenshot which illustrates the issue mentioned.

Looking forward to your answer.

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